FREQUENTLY ASKED QUESTIONS

Orders are processed and shipped within 24 hours, and we observe a delivery time of 4 to 10 working days.

This time may vary depending on your country of location, you can contact us via our contact form for more details about your location.

We ship all over the world.

Our products are shipped separately according to your order. If your order contains items from two different warehouses, there will be two deliveries. The rest of the order will most likely arrive shortly.

In case of problems, you can contact us via the contact form.

We apologize for any inconvenience. Simply send us a message via our contact form and we'll send you an item.

We apologize for the delay. Sometimes shipping can take longer than expected due to the carrier. You can track your order and see where it is at any time via the order tracking tab.

If you still feel you need help tracking your package or would like to inquire about it, please get in touch with us via the contact form.

The security of banking data is a priority for us and for our customers. We allow the use of several secure and simplified systems.

The use of SSL (Secure Socket Layer) technology guarantees the full security of transactions made on our site. This protocol encrypts your personal data so that it cannot be read.

We do not have access to your bank details either during or after payment.

We do our best to resolve any problems our customers may have with their items.

If you still wish to receive a refund of your order, we can of course do so, if the appeal is made within 30 days of the date of purchase of the order and the product(s) concerned are not on sale.

The return of the products is at the expense of the buyer.

For more information, please contact us via our contact form. You can also consult our returns policy.